Fast, Reliable & Efficient
Security guard personnel have a support structure for reporting incidents and receiving additional direction. Condor Security’s support structure includes a dedicated 24/7 Dispatch service, Mobile Patrol Supervisors who frequently conduct site inspections, and management representatives on call 24/7.
Condor Security provides dedicated, fast, and efficient alarm response and mobile patrol services in Toronto. Backed by a management team and operations centre for 24/7 support and response capabilities, Condor’s mobile team provides peace of mind founded on reliable and professional solutions.
DO TORONTO POLICE RESPOND TO ALARMS?
Effective January 1st, 2016 Toronto Police will no longer be required to attend burglar alarm activations unless there is verified criminal activity or a valid threat.
Why the new policy?
The majority of alarm activations responded to by Toronto Police (over 23,000 per year) have been identified as false (98%). There is also a $130.00 charge for response to false alarms and a 4 false alarm per year policy prior to suspension of an alarm system. Improving use of police resources is the reason for this policy.
More information can be found on Toronto Police website
How to verify a real alarm?
The TPS has defined verified response as: The requirement of validation that criminal activity is occurring/has taken place OR there is imminent threat to personal safety PRIOR to requesting a police response.
A burglar alarm may be verified using one or more of the following methods:
- An eyewitness (i.e. private security or person at scene).
- Audio device;
- Video device;
- Multiple zone activations
Condor acts as the middle person, responding or designing the right technological solution to verify the alarm, and then contacting the police at the right time.
BEST TRAINED AND MOST QUALIFIED RESPONDERS
Condor Security’s mobile alarm responders are the best trained in the City of Toronto. Certified in Condor Level 1, Condor Level 2, Condor Level 3, Verbal Judo, Standard First Aid and Level “C” CPR, and ASP at an instructor level. They are also certified and licenced as Municipal Law Enforcement Officers in the cities of Toronto, Vaughan, and Markham.
Supported by a dedicated management team and operations centre, with Condor’s ISO 9001:2008 certified human resources and security training process, clients are guaranteed a professional service.