Condor Security A+ BBB Accreditation — Why It Matters When You Trust Us With Your Security
When our clients provide us the keys to their condominium lobbies, corporate campuses and construction sites, they’re providing us more than physical access – they’re handing over their reputation and trust of peace of mind. That’s why we have worked hard to get and have maintained an A+ rating and full accreditation with the Better Business Bureau (BBB) — the highest grade a business can get under the BBB’s Standards for Trust guidelines.
What the BBB Actually Does—and Why We Signed Up
The Better Business Bureau, often called the BBB, is a nonprofit organization that reports on businesses. It’s been around since the early 20th century, BBB verify’s companies on eight principles: integrity, transparency, honest advertising, safeguarding privacy, responsive customer service, promise fulfillment, truthful representation and embodying trust. Accreditation isn’t automatic; we went through a background check, supply annual documentation and respond to every consumer inquiry logged with the bureau.
If we slip up, our rating drops and the seal disappears. That public accountability keeps us laser-focused on doing right by our clients every single day.
Who We Are at a Glance
• Founded: 2001 (proudly Canadian-owned)
• Head Office: 1B-4610 Dufferin Street, North York, Ontario
• Core Services: Security guard services, condominium concierge, mobile patrol and alarm response, security consulting, access-control integration and tiered training programs
• Leadership: CEO Benjamin Tabesh, CPP, PSP, HBSc
Our mission is simple: deliver professional, integrated security solutions that create safer, more welcoming communities across the GTA.
How We Earned—and Continue to Keep—That A+
1. Zero-Tolerance Complaint Policy
We track every concern through an internal CRM, respond within 24 hours and share the resolution trail with the BBB. That’s why our complaint index is almost non-existent.
2. Transparency
We publish our ServiceOntario licence number, list executive contacts and physical locations online so stakeholders have every tool they need to verify us.
3. Discipline – regular audits of incident reports, patrol logs and client feedback so small issues never become big ones.
4. People-First Culture
Happy guards deliver better service. On Indeed, more than 200 present and former team-members rate our workplace 4.3/5 across culture, management and advancement—proof that investing in training and career growth pays off.
Why Our BBB accredited business Matters to You
• Risk Reduction: When property managers present our proposal to their boards, the BBB seal answers questions about credibility and ethics.
• Dispute Mediation: If a misunderstanding arises, the BBB acts as a neutral, documented forum that often resolves issues faster than private arbitration.
• Reputation Lift: Condo corporations and commercial landlords can showcase the partnership with an accredited firm in their own marketing, demonstrating due diligence to residents, tenants and insurers.
• Continuous Oversight: Annual re-evaluation means we can’t coast; we have to prove—every year—that our practices are top-tier.
Our Core Security Solutions—Designed for Toronto & the GTA
• Security Guard Services Toronto: Uniformed, PSISA-licensed guards who combine customer service with asset protection.
• Condominium Concierge Toronto: We blend hospitality and security, greeting residents, managing parcels, enforcing access policies and orchestrating emergency responses.
• Mobile Patrol & Alarm Response: GPS-tracked patrol vehicles deter break-ins and produce incident reports insurers love.
• Security Consulting Toronto: Our risk assessments shape smarter CCTV placement, card-access hierarchies and visitor-management workflows.
• Security Training Programs: From Level 1 basics security training to Tactical Awareness, we up-skill our people and client staff to meet evolving threats. 
Outsourcing Security: A Strategic Partnership, Not a Cost Centre
Too many companies view guarding as a “line item.” We see it as a strategic advantage: • On Demand Scalability: Need 10 extra guards for a film shoot next week? We can deploy them without you posting a single ad.
• Regulatory Compliance: We stay ahead of Ontario’s PSISA updates so you don’t have to.
• Tech You Don’t Have to Buy: From AI-powered CCTV analytics to incident-pattern detection, we invest in tools that would be cost-prohibitive for most in-house teams.
• Proof of Performance: Digital dashboards show patrol checkpoints, response times and KPI trends so facility managers have the data for board reports.
We Continuously Improve
Security threats evolve; so must we. Through our Condor Ascent blog, quarterly client webinars and in-house academy, we publish lessons learned—from conflict de-escalation tactics to physical security best practices—so our stakeholders stay one step ahead. That’s in line with the BBB’s emphasis on transparency and consumer education. 
Real World Impact: Where Accreditation Meets Community Trust
• Condo Boards: Our BBB-backed concierge teams reassure residents that maintenance fees are funding reputable, vetted vendors.
• Retail Chains: Integrated guard-plus-tech programs reduce shrinkage (yes, we said that) and boost shopper confidence.
• Event Venues: Custom crowd-management plans aligned with BBB ethical guidelines can lower liability premiums.
Get in Touch
You have options. The security industry is full of fly-by-night operators offering cheap prices. But when you select us, you’re partnering with a company that has proven its integrity through the BBB’s A+ scorecard, forward-thinking tech and a people-first culture rated highly by the people who wear our uniforms.
Ready to trade uncertainty for peace of mind? Let’s talk. We’ll create a security solution as unique as your property—one that protects not just the bricks and mortar but the community and brand you’ve worked so hard to build.
Contact us today and let’s start securing your tomorrow.
To learn more about Better business Bureau Please find the links Below :
Condor Security Employee of the Month August 2025
Condor Security is proud to recognize Deepinder Bhatt as our Employee of the Month for August 2025. From the moment he joined the team, Deepinder has demonstrated professionalism, reliability, and a genuine commitment to customer service.