becoming a Security Guard Supervisor
Are you considering becoming a Security Guard Supervisor? Perhaps you already have this position and are looking for professional advancement opportunities? Do you want to learn about the Canadian NOC 6316 other services supervisor requirements?
Condor Security has compiled this comprehensive resource guide for those who would like to be Supervisors in the Security Field, and for those who are already Security Supervisors and want to enhance their career, personal development, and growth.
WHAT IS A NOC 6316 SECURITY GUARD SUPERVISOR?
Being a Security Supervisor brings unique challenges. Different skill sets are required in comparison to normal Security Guard work duties. Supervisors take on additional responsibilities such as leading a team. Supervisors are held responsible for their team’s performance, hence leadership skills become more important.
For these reasons, when employers are looking to fill job openings for Security Supervisors, it can take time to find the right fit, and a company’s managers would generally interview a higher volume of candidates. Ideally, the company would want to “promote from within,” selecting a candidate with the enthusiasm and initiative the job requires, and then the company would train that candidate from the ground up.
Common Security Guard Supervisor Duties & Responsibilities include:
- Raising Team Performance
- Involvement in New Hire Selection & Training
- Regular Communications and Reporting to Management
- Maintaining Team Discipline & Compliance to Standards / Regulations
Employment and Social Development Canada and Statistics Canada jointly created the National Occupational Classification (NOC). It organizes the various occupations by skill type and skill level. This assists companies throughout Canada in expanding their options to hire individuals with the skill sets, abilities, and aptitudes required to be an effective supervisor.
WHAT IS A NOC CODE? WHAT IS NOC NUMBER 6316?
The “National Occupational Classification” system, otherwise known as “NOC,” is the official Canadian national reference on differentiating the types of occupations in Canada.
The NOC is a systematic classification structure that gives the Canadian Government a better understanding of the labour market.
How does it work? The NOC system breaks down occupations (collections of similar jobs), and then further breaks down each job by the kind of tasks necessary, the work usually performed, and the common employment requirements. There are currently around 500 occupations, further broken down into approximately 30 000 job titles.
All of the occupations and jobs are categorized using 4 skill levels and 10 occupational types. This ends up forming a “NOC code.” Ie. 6316, or 6541 (Security Guards). All occupations have a Skill Type (the first digit), followed by a Skill Level (the second digit). Occupations are ranked by Canadian Immigration programs to be either “high-skilled” or “low-skilled,” according to the Skill Level of the NOC Code.
Immigration, Refugees, and Citizenship Canada (IRCC) reviews and evaluates every single immigration candidate’s work experience and prospective job opportunities using these NOC Codes. It’s critical for immigration candidates to understand the NOC system correctly and ensure all their documentation regarding their work is reported accurately. Choosing an incorrect NOC Code may delay an application or result in an application being refused. While the work title is important, it is less so that the actual work experience and the job’s tasks, responsibilities, and duties.
WHAT ARE THE SPECIFIC NOC 6316 REQUIREMENTS?
Does your current or prospective role meet the Canadian National Occupational Classification system requirements? Make sure your job description and duties contain the following, and that they are documented regularly.
For more information, continue reading below, or search the official Government of Canada website for the National Occupational Classification system.
- Requisition supplies and materials
- Co-ordinate, assign and review work
- Monitor quality and production levels
- May perform the same duties as workers supervised
- Hire and train staff in job duties, safety procedures and company policies
- Resolve work-related problems and prepare and submit progress and other reports
- Establish work schedules and procedures and co-ordinate activities with other work units or departments
- Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
- Completion of secondary school is usually required
- Experience in the occupation supervised is usually required
- Completion of college courses related to the area supervised may be required
- Certification or licensing may be required for some occupations in this group (i.e., supervisors of commissionaires or security guards)
- Progression to managerial positions is possible with additional training or experience
WHAT IS CONDOR’S JOB DESCRIPTION FOR A SECURITY GUARD SUPERVISOR?
Condor’s Security Supervisor job description is below for reference. Condor believes in developing it’s staff and generally promotes from within, using it’s decades of experience to select candidates which the company believes will be effective supervisors. Candidates are then provided with training, guidance, mentoring, and potential for growth.
Below are some of the standard duties and responsibilities from Condor’s Security Guard Supervisor job description:
- Enforcing company policies and procedures on site.
- Conducting on-site training according to company standards, and reporting to management.
- To assist in the achievement of organizational goals through providing supervision and support to site employees.
DUTIES AND RESPONSIBILITIES:
- Assist with and assign staff work schedules
- Attend regular meetings with Condor Management
- Enforce adherence to all company policies and procedures
- Co-ordinate, assign, review, and report on staff work performance
- Represent company to client, staff, and public in a professional manner
- Plan, organize, conduct, and assess training and supervisory actions for site employees
- Assist with recruiting new staff members and providing onboarding training and support
- Learn, follow, and maintain Security Guard Supervisor standards as set by Condor Management
- Maintain Condor Health and Safety policies and standards to ensure all workers are safe while on duty
- Train existing staff according to training objectives set by Condor Management, monitoring and reporting progress and results
- Assist with developing and establishing work procedures, and confirming they are completed to company and industry standard
- Perform duties on site as per security and concierge requirements, providing personalized concierge and administrative services to clients and guests
- Requisition and train staff on required materials and work tools, and ensure work equipment is maintained in good condition and operated properly and safely
- Maintain flexibility in schedule to account for schedule changes, mandatory meetings, mandatory participation in Condor Security training courses, and site emergencies
- Maintain connection and communication with Condor Management and the Condor Mobile Patrol Supervisor Team by keeping cellphone on and available for off-duty emergency calls and communications
EDUCATION & PRIOR EXPERIENCE REQUIREMENTS:
- Must hold a valid Ontario Security Guard Licence
- Minimum certification in Condor Training Programs as follows
- Certification in Condor Level 3 and ASP programs preferred, but not required
- Must have the ability to obtain an MLEO (Municipal Law Enforcement Officer) license in Toronto and local municipalities
- Completion of Secondary School
- Post-secondary education preffered
- Minimum 1 year work experience with Condor Security
- Prior work experience in Customer Service and/or the Security Industry required
“I’M NOT A SUPERVISOR. HOW DO I GET A SUPERVISOR POSITION?”
While every company is different, with their own cultures and organization style, here are some generic tips for advancement into a Security Guard Supervisor Role.
First, aim to be good at Security Guard work. Keep your performance level high, with a consistent track record. Participate in company training programs and learn more about the Security Industry.
If you are serious and committed to being a supervisor, schedule a meeting with your company’s management, generally your direct manager. In the meeting, introduce your goal to be a Supervisor for the company. Request information from your manager on what the company requires from it’s supervisors. Let your manager know that you are committed to this goal.
Maintain consistent good performance in your regular work. Work on building your people-skills, and other areas important to the company for it’s supervisors.
It can take time to develop these different skills required to effectively supervise others. It is recommended to be patient but not passive. Continue to actively engage in professional development opportunities, extra-curricular work activities, volunteer for difficult projects, and look for opportunities to lead.
SPECIFIC SKILLS TO WORK ON:
- Sales and Marketing
- Higher-level Customer Service
- Developing Policies and Procedures
- Ability to effectively manage pressure and stress
- Excellent communication and interpersonal skills
- Ability to take criticism and honestly evaluate oneself
- Confidently and Fairly administering Disciplinary Action in the workplace
- Understanding of workplace laws, ie. Employment Standards Act, Occupational Health and Safety Act, etc.
CONDOR’S APPROACH TO SECURITY GUARD SUPERVISOR TRAINING
At Condor, supervisor training is an intense, in-depth, and personal experience. Condor’s management develops tailored training plans and professional development plans which are unique to each supervisor candidate.
Supervisor training involves both soft skills and hard skills. Technical training on phone skills, scheduling, how to train others, understanding of applicable employment laws, and other aspects of supervision are demanding and take time to develop competence, but they’re the easiest part of supervisor training.
An important element of supervisor training is leadership. Supervisors have a level of responsibility for the results of their teams. For example, there are times where a team member may not perform a job requirement as expected, and the Supervisor will be required to investigate, initiate training, monitor the team member’s work, and communicate to the company’s management including making recommendations as appropriate.
Supervisors proactively build their teams motivation, performance, and results. They regularly oversee, train, and mentor their team mates. They work to maintain a positive environment in which their teams may thrive.
FREQUENTLY ASKED QUESTIONS
Do I need a Security License to be a Security Supervisor?
At Condor Security – yes. In other organizations, if you are supervising Security Guards, then generally you will need to perform at least SOME of the duties of your staff. A good leader should be able to lead from personal example. For these reasons, you will almost always require a Security Guard License to be a Security Guard Supervisor.
Does the Canadian Government have a Security Guard Supervisor License that I’ll need to get?
Is there an official standardized government-recognized training program required to be a Security Supervisor?
Short answer – no. Long answer – there is the Canadian General Standards Board (CGSB) standard CAN/CGSB-133.1-2017. This is a federal standard for selecting Security Guards and Security Supervisors, and sets out standards in supervisor training. If you want to be a Security Supervisor at buildings operated by the Government, then it would be beneficial to go through this training. That being said, this training is not required to be a Security Supervisor in the majority of available work opportunities
What is the average payrate of a Security Guard Supervisor?
The answer to this question depends on many factors, including your experience level, your level and volume of responsibilities, the types and the total number of employees you will supervise, your proven track record as a supervisor, the results you bring, etc. Average payrates can be anywhere from $16.00 to $20.00 per hour, and can grow beyond that in some cases
Do I have to arrest people as a Security Supervisor?
At Condor – no. In other organizations this may be a job requirement. Whatever you decide, we always recommend that you place your personal safety as a top priority
Is a Mobile Patrol Supervisor the same as a Security Supervisor? Do I get to drive a Security Car or Vehicle?
Not all Security Supervisors drive cars. Mobile Patrol Supervisors are Security Supervisors which drive vehicles and are designated to supervise teams at multiple properties
Looking for security supervisor jobs at condor?
Condor usually does follow the “Promotion from Within” philosophy, but on occasion has hired candidates with appropriate qualifications and aptitude directly for supervisory positions. If you believe you would make an excellent supervisor, and want to grow within the security field, then apply for a Security Supervisor Job with Condor.