Benefits of 24-Hour Concierge Services

Some condominiums provide services that go above and beyond the standard fare, such as 24-hour concierge services. These services can make a great impression on visitors, who often share their positive experiences with friends and family. But more importantly, concierge services can provide a number of valuable benefits to condominium residents. Not only can they help residents feel secure and comfortable in their own homes, but they can also help plan important events, offer assistance in times of emergency, and even complete personal chores and errands for residents.

Personal Assistance Services

A professional concierge will provide the services that a personal assistant would provide for their boss. This can take away the stress that residents feel when planning personal events, as their concierge can help serve as their event planner. It can also provide the perfect level of cover needed to surprise a loved one when planning an unexpected surprise. Whether it’s booking a reservation for an important dinner, or planning a trip to the spa, residents can trust a 24-hour concierge service with help when planning something special.

Excellent Knowledge of Local Spots

For residents who have recently moved to a new area, getting to know local shops and restaurants can prove quite challenging. But in condominiums with 24-hour concierge services, residents can get the help they need, and the answers to their questions, right away. For new residents, this can make the move to a new area that much easier. But even for seasoned locals, the pleasant surprise of finding a great new restaurant nearby can really make their day.

Package Holdings

Over 75% of Canadians have ordered a package online in the past year, and that number is only expected to rise moving forward. But there’s nothing worse that ordering a package and not being able to accept it at the door, having to wait even longer for something you’ve already paid for. A 24-hour concierge service can hold on to parcels for residents until they’re ready to pick them up, providing essential peace of mind for a huge number of condominium residents.


Security Assurance via Phone and Email

Especially for those living in busy urban areas, it can be intimidating to see and hear people you don’t recognize within your own building. Luckily, a 24/7 concierge service is just a call away, so residents can call to report security concerns, or hear a reassuring voice to know that everything in the building is safe and secure. Additionally, residents away travelling no longer have to worry about anything happening to their home while they’re gone. They can simply send an email or make a call at their leisure, and ensure right away that their home is safe and secure. Lastly, if you find that you sometimes forget if you locked your door on the way out, your concierge is there to put your mind at ease.

Transportation Arrangements

If you’ve got a flight to catch, an event to attend, or an important place to be, sometimes transportation can be the last thing on your mind. Or, if you’re having people over for a large gathering, it can be nice to have transportation readily available in advance. This is where your concierge is there to help make your life easier. A 24-hour concierge service will ensure that the ride you need is ready to go when you are, ensuring that the trip to an important destination is anything but stressful.

Dry Cleaning Pickup

Dry cleaning is a task that many residents would like to be able to avoid, if possible. With 24-hour concierge services, you no longer have to worry about clearing your schedule to do your own dry cleaning. Simply drop off your clothing at the front desk, and your concierge is able to send them to the cleaners, and hand-deliver them to your door when they’re ready.

Available 24/7 for Inquiries

Since a 24/7 concierge service is available any time of the day, residents can feel comfortable calling them for emergency issues, instead of being left to fend for themselves. If a resident is locked out of their apartment or experiences a plumbing or electricity issue, they can rest assured knowing that help is available right away. Having your concierge available to talk and help can make a world of difference during difficult, unplanned accidents, and friendly service will ensure that the most stressful issues resolve themselves as soon as possible.

If you’d like to hear more about how 24/7 concierge services can benefit condos and other locations, contact Condor Security at 416 665 1500, or contact us here.


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